HeyNeighbor
HeyNeighbor

HeyNeighbor Public Signal Intelligence

Most property risks start as small signals.

Public resident feedback contains early signals of operational risk. HeyNeighbor detects when those signals start repeating across your communities so leadership can act before issues escalate.

The Liability Trap

Most operational risk forms quietly.

Problems rarely start as crises. They start as small signals in public resident feedback that repeat over time. By the time leadership notices, the pattern is often already visible to residents, prospects, and the market.

Signals get buried

One complaint looks isolated. Repeated signals across time and properties tell a very different story.

Patterns are hard to see

Property teams may see individual reviews, but leadership rarely sees how the same issues are spreading across communities.

Outcomes come later

Resident churn, reputation damage, and legal risk often show up after the signal pattern has already formed.

Active Intelligence

See risk before it becomes a claim.

Capture Signals Early

We turn scattered public feedback into early visibility. HeyNeighbor detects signal repetition, pattern formation, and emerging risk across your communities before bigger problems take shape.

Collect public signals

We analyze public resident feedback across your communities so important signals do not get missed.

Detect repetition

We identify when the same issues start appearing again and again over time.

Surface patterns

We connect scattered feedback into clear patterns leadership can actually understand.

Executive Risk Summary

Rolling 30-day window | Feb 2026

Recurring: Health Hazard

Sable Ridge | High legal escalation risk.

Trend: Security Drift

The Flats | Broken gate reports increasing.

HeyNeighbor IntelligenceConfidential

Give Leadership Clear Visibility

We look for patterns in reviews that human teams often miss until it's too late.

See emerging risk

Know which signal patterns may be forming into bigger operational, reputational, or legal problems.

Prioritize what matters

Focus leadership attention on repeated signals, not isolated noise.

Respond more safely

Use response drafts and reporting that help your team communicate clearly without making things worse.

Risk Sentiment Drift
Portfolio Risk Score-12%

Significant increase in 'Safety' and 'Health' mentions compared to prior window.

Operator Outcomes

What you get

Early Risk Snapshot

See which public signals are repeating before they become bigger operational problems.

Pattern Visibility

Understand which issues are isolated and which ones are forming into patterns.

Leadership Briefs

Get clean summaries built for owners, regional leaders, and asset managers.

Safer Reply Drafts

Help your team respond professionally without adding avoidable risk.

Portfolio View

See how public signal patterns compare across communities.

Defensible Record

Maintain a clear record of what signals appeared and when they were visible.

Investment

Pricing

Simple pricing for early public risk visibility.

Signal Snapshot

$199/ mo

Per Property

Start seeing early public risk signals at a single property.

  • Public signal monitoring
  • Early risk snapshots
  • Repeat issue detection
  • Monthly leadership summary

Instant Activation

Portfolio Visibility

Popular
$349/ mo

Per Property

Properties
3
Total Bill
$1,047
  • Everything in Signal Snapshot
  • Cross-property pattern visibility
  • Safer reply drafts
  • Portfolio rollups

Instant Activation

Executive Intelligence

$499/ mo

Per Property

Properties
5
Total Bill
$2,495
  • Everything in Portfolio Visibility
  • Expanded pattern reporting
  • Deeper risk analysis
  • Executive-ready summaries

Instant Activation

Common Questions

What is Public Signal Intelligence?

Public Signal Intelligence analyzes public resident feedback to detect patterns that may indicate emerging operational, reputational, or legal risk.

Is this just review monitoring?

No. Traditional review monitoring focuses on individual reviews and responses. HeyNeighbor focuses on how signals repeat, spread, and form patterns over time.

What kinds of issues can this help surface?

It can help surface repeating public signals around maintenance, safety, staff behavior, cleanliness, billing friction, and other resident experience issues.

Does this prove an issue is happening?

No. Public feedback is a signal, not a final conclusion. The value is in spotting patterns early so leadership can investigate before the problem grows.

How fast can we start?

Very fast. Share your property list and we can begin generating an initial snapshot from recent public feedback.

See the public signals you are missing today.

Get a free 90-Day Risk Snapshot. We will show you which signals are repeating, where patterns may be forming, and what leadership should pay attention to now.

Your snapshot will be ready in 72 hours.

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