HeyNeighbor
HeyNeighbor

How it works

Turn safety reports into consistent action in minutes.

Residents report theft, suspicious activity, noise, or hazards in seconds. Your onsite team gets a prioritized queue with location and details. Leadership sees repeat issues by building and time before reviews and move-outs.

A simple workflow that fits real operations

01

Residents report

Text a number, tap a link, or scan a QR code. No app required. Photos optional.

02

Details get structured

Reports capture category, priority, location, time, and notes so your team is not guessing.

03

Route and respond

Assign to the right owner, document actions, and follow up with residents consistently.

04

See repeats early

Spot hotspots and repeat issues by building, type, and time window so you can fix root causes.

What you get

Structured signals, consistent response, and visibility into repeat issues.

Fast resident reporting

Low-friction reporting residents actually use, without another app download.

Priority-based triage

Critical, high, and standard so after-hours and daytime teams stay aligned.

Repeat-issue visibility

Catch patterns like package theft clusters, garage break-ins, or access failures early.

Clean documentation

A consistent record of what happened, who owned it, and how it was handled.

Week one implementation

What week one looks like

Set up property locations and QR codes

Clear, quick, and consistent for onsite execution.

Train onsite team in 20 minutes

Clear, quick, and consistent for onsite execution.

Start capturing reports and seeing trends immediately

Clear, quick, and consistent for onsite execution.

Setup to signals in days, not weeks.

Want to see it on a real property?

We’ll walk through the resident flow, the onsite queue, and the leadership view so you can judge week-one value.