How it works
Stop the surprises. See the patterns before they become problems.
Most property issues are treated as one-offs until it's too late. HeyNeighbor captures every report, connects the dots over time, and alerts leadership the moment a pattern turns into a real risk.
Simple to report. Impossible to ignore.
Reporting made easy
Residents and staff report issues in seconds with photos and location data. No app or login required.
Nothing gets deleted
Unlike traditional tickets that disappear once 'resolved,' we keep a permanent history so recurring problems can't hide.
The dots connect over time
Our system automatically groups reports by location and type to show you exactly where a small issue is becoming a trend.
Smart alerts with proof
When a pattern hits your custom threshold, leadership gets a clear brief with the full evidence trail attached.
A single source of truth for risk signals.
HeyNeighbor monitors four key surfaces to ensure no repeat issue hides in the noise.
Signals
A quiet intake ledger capturing every resident and team report as an immutable record.
Patterns
Automated grouping of signals to detect repeat conditions and emerging risk drift.
Notices
An institutional record of acknowledgment and awareness for leadership and legal proof.
Reports
Exportable summaries for insurance audits, legal defense, and executive reviews.
What your first week looks like
We handle the heavy lifting. No training sessions, no manual data entry, and no complex onsite installations.
Onboarding Sprint
Quickly set up your properties and key locations
Onsite team execution & validation
Launch your unique QR codes and reporting links
Onsite team execution & validation
Start receiving real-time reports from residents and staff
Onsite team execution & validation
Watch recurring issues surface automatically as reports accumulate
Onsite team execution & validation
Receive your first leadership alert when a pattern needs attention
Onsite team execution & validation
Built for clarity, not just data
Frictionless reporting
Fast, structured intake that residents actually use, complete with photo evidence.
Institutional memory
A permanent record of every event, ensuring history isn't lost to staff turnover or closed tickets.
Pattern recognition
See exactly where, when, and how often issues are repeating across your entire portfolio.
Audit-ready escalations
Professional summaries and documentation designed to stand up to leadership, legal, or insurance reviews.
See it in action on a real property
We’ll show you the reporting flow, how we spot patterns, and exactly what a leadership alert looks like when a threshold is crossed.