For Leadership
Know what’s coming before it hits your desk as a crisis.
Traditional systems are designed to close tickets and turn dashboards green. HeyNeighbor focuses on what those systems miss: the repeat issues that build up over time and create real leadership-level risk.
• Spot repeat risks early, long before they become expensive surprises
• Get a clear, timestamped paper trail for legal and insurance protection
• Understand portfolio risk at a glance without digging through spreadsheets
The cost of blind spots
Risk doesn’t happen all at once. It builds in the shadows.
Serious liabilities usually start as small, recurring problems. They look like they're being 'handled' in isolation, right up until they explode into a lawsuit or a reputation crisis.
Learning about it too late
By the time a problem reaches the executive level, the damage is often done and the narrative is already out of your control.
History gets erased
When a ticket is marked 'resolved,' the fact that it’s happened five times this month usually disappears with it.
Missing pieces of the puzzle
Months later, it’s nearly impossible to prove exactly what was reported, who knew about it, and how often it occurred.
The visibility gap
Operations tools are built to fix things. They aren't built to remember them.
Hidden patterns
Ten small reports over six months look like ten minor tasks—not the systemic risk they actually represent.
Guesswork on when to act
Without a clear warning system, leaders are left guessing when a property issue requires their personal attention.
Risks buried across properties
The same dangerous trend can pop up at five different sites without ever being flagged as a portfolio-wide threat.
How it works
Easy for the team. Clear for you.
Hear what’s happening
Residents and staff report issues in seconds with photos and locations. No apps to download, no friction.
Keep the full story
We save every report so that repeat issues can't hide behind a 'resolved' status or staff turnover.
Connect the dots
The system automatically groups reports to show you exactly how often and where issues are repeating.
Alert leadership with proof
When a problem hits a specific threshold, you get a clear alert backed by a full evidence trail.
Powered by the field
Real-time updates from the ground up.
This isn't another task-management tool for your staff to juggle. Teams provide the insights in seconds; you get the visibility and the protection.
Residents
Submit concerns instantly via QR code or text. No account or login needed.
Property Teams
Log observations as they happen, ensuring their 'boots-on-the-ground' knowledge is officially recorded.
Leadership
Sees a clear leadership view of portfolio risk and is only alerted when a situation truly needs executive attention.
Leadership outcomes
Control without the constant monitoring
Proactive Awareness
Catch recurring issues before they turn into insurance claims, failed inspections, or bad reviews.
Ironclad Documentation
A permanent, timestamped record that proves you took action, long before hindsight sets in.
Portfolio-wide Clarity
Understand exactly where the risk is across your properties without having to chase people for updates.
Protect Your Staff
Support your onsite teams by ensuring their warnings are heard and documented, not lost in the shuffle.
Common questions
The details you need
We already have maintenance and incident software.
Keep using them. Those tools are for daily tasks. HeyNeighbor is for history—preserving the repeat signals those other systems tend to erase.
Is this just more work for my onsite teams?
No. Reporting is lightning-fast and optional. It actually helps them by making sure their concerns are formally documented.
I don’t want another dashboard to manage.
Neither do we. HeyNeighbor is designed to be quiet. It provides a clear leadership view of risk, and only speaks up when a pattern crosses the line.
Protect your portfolio with better visibility.
We’ll show you how reports turn into patterns, and exactly what a leadership alert looks like with evidence attached.