Every risk signal captured.
No app. No friction. No translation loss. HeyNeighbor captures lived experience from residents and operational judgment from staff in a single, unalterable ledger.
NO NEW APP. NO TRAINING CURVE. NO "I’LL TELL THE MANAGER LATER."
A Legible Infrastructure
HeyNeighbor removes the distinction between 'verbal complaints' and 'official records.' We provide dedicated lanes for people to report reality and a system to bind that reality to context.
Resident Signals
Lived-experience and perception-based early warnings. Captured via SMS/QR as early as possible.
Onsite Team Signals
Operational and professional judgment. Capturing quiet issues that never become maintenance tickets.
Intake Infrastructure
The 'plumbing' (SMS + QR Engine) that attaches location, source, and time to enable frictionless capture.
Unfiltered Integrity
Every signal is recorded exactly as received. No paraphrasing, interpretation, or data decay.
Calm and defensible visibility
Resident submits an observation
The lived experience sensor. Residents report exactly what they see via SMS or QR without any promise of service or resolution—just pure intake.
"The back gate lock is loose again. This is the 3rd time this month."
Intake engine attaches context
The system binds location, source, and time to every signal. This removes ambiguity and interpretation from the moment of recording.
Attaching Context...
Team records quiet observations
Onsite staff use the authenticated portal to record professional judgment and operational signals that usually stay verbal and forgotten.
If it is easy to report, reality gets recorded.
Risk systems fail when intake is optional. HeyNeighbor treats signal capture as infrastructure, not behavior change.